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Key Tips for Successful Collaboration with a Software House

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Maksymilian Konarski

16 August 2023

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Understanding your business: A success story

When Marta decided to digitize her business, she knew the choice of a technological partner would be crucial. It wasn’t just about handing over a list of technical requirements. She wanted someone who understood the heart of her enterprise.


Marta ran a unique company offering eco-cosmetics. Although the market was full of similar businesses, her enterprise stood out with a special approach to customers and unique formulas. In searching for a software house, it was important for her to find a partner who could listen to her vision and adapt the technology to serve her business. The first meeting with a potential technological partner was key. She realized she didn’t want to spend hours explaining the specifics of the eco-cosmetics industry. Marta paid attention to the questions posed by the software house representatives. They were interested not only in technology but primarily in what lies behind her business. Were they proactive in advising new technologies? Did they quickly clarify any doubts?


This understanding of Marta’s business needs and effective communication convinced her that she had found the ideal partner. Thanks to cooperation with a software house that understood her industry, the entire digitization process was smooth, saving her precious time and accelerating the growth of her company. Inspired by this experience, Marta decided to share her story and wrote an article on how to prepare for cooperation with a software house. If you’re thinking about similar cooperation, it’s definitely worth reading her advice!


Communication with the team: Key to success

Managing a technological project is not just about good code or modern solutions. Equally important is effective communication between you and the software house team. Why? Because it ensures that your visions and expectations are correctly understood and implemented. When starting cooperation, it’s worth asking about the communication tools offered by the software house. Do they use popular platforms like Slack or Teams, or do they have their own dedicated solutions? It’s also important to determine the frequency of progress reporting. Do they plan to inform you about the progress once a week or perhaps daily? Such knowledge will help you better manage the project and monitor its progress.


Technology and tools: Understanding the technical DNA of the project

Not every software house uses the same technologies. And your expectations might be specific, especially if you already have some systems or tools operating in your enterprise. Therefore, it’s important to find out early on what technologies and tools will be used in the project. Consider whether the proposed solutions are current and meet your expectations. Are you interested in a specific technology or framework? It’s also important to understand how the new solutions will be integrated with the existing ecosystem of your business. Will they require significant changes in current systems? Or, on the contrary, will they ensure smooth integration, facilitating work?


Cooperation with a software house is not just about project implementation, but above all, partnership. When choosing the right partner, make sure they understand your needs, both in terms of communication and technology.


Price vs. Value: Investing in the future

When choosing a technological partner, it’s easy to focus on costs. But remember, a low price doesn’t always translate to the best value. It might be tempting to choose the cheapest offer, but what exactly is included in it? Are all the necessary features and support included in the price? Often, an initially cheaper offer can lead to additional costs in the later stages of the project. The key is understanding exactly what you need and making sure the software house’s offer includes all these elements. To better understand the benefits you can get from a higher investment and how to evaluate the value of the offer, it’s worth reading the article “Advantages of cooperating with a software house”. This will help you accurately assess whether the potential benefits outweigh the costs.


Commitments after project completion: Building lasting relationships

When the main stage of the project is coming to an end, many companies wonder what’s next? Will the software house still be available for any modifications? What support can they offer after completing the project? The real value of cooperation with a software house often reveals itself after the main work is completed. Technical support, updates, modifications, or training – all this can prove essential in subsequent stages of the system’s operation.


Therefore, it’s worth asking early on about the commitments a software house takes on after completing the project. What are their support plans? How long can they offer help in case of potential problems? You can find details about what to expect after the first stage of cooperation in the article “What are the next steps after the first consultation with a software house?”. Summary


When choosing and collaborating with a software house, it’s important to pay attention to several key aspects:


1. Understanding Your Business: It’s crucial to choose a partner who not only focuses on technical requirements but more importantly, understands the specificity and values of your enterprise.


2. Communication with the Team: Effective communication with the software house is essential for correctly realizing the client’s vision and expectations. It’s worth asking about the communication tools used and the frequency of progress reporting.


3. Technology and Tools: Before starting cooperation, find out what technologies and tools will be used in the project. It’s important that they are current and consistent with expectations and the existing business ecosystem.


4. Price vs. Value: It’s necessary to carefully consider offers in terms of value, not just price. Cheap offers can lead to additional costs in the future.


5. Commitments after Project Completion: It’s advisable to establish in advance the scope of support that a software house offers after completing the main stage of the project, including technical support, updates, and modifications.


Cooperation with a software house is not only about the technical realization of the project but primarily about building relationships and partnerships that serve the long-term development of your business.

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